Refund Policy

Love your Memory Museum gear!

Everything we make is designed to spark a memory, a smile, or a little hometown pride. If your order isn’t right, you’re covered by our 30‑day satisfaction guarantee. No hassle, no guilt, just reach out and we’ll take care of it.

What’s covered:

We offer refunds or replacements for:

• Wrong items sent
• Damaged, defective, or misprinted products

Just contact us within 30 days of your purchase date and we’ll make it right.

How to request a refund

Email us at rjnjr2@gmail.com with:

• Your order number
• A brief description of the issue
• A photo if the item arrived damaged or misprinted

Refunds cannot be issued after 30 days from the purchase date.

This policy may be updated at any time without notice.